Legal notice

Seller

NOOR Corporation

Person in Charge of Operations

Kenzo Oka

Location

1-26-16 Ebisu, Shibuya-ku, Tokyo

Inquiries about products

contact@andor-online.com
070-4412-9170
Reception hours: Weekdays 10:00 AM - 5:00 PM (Closed on weekends and holidays)
*For inquiries, please contact "Contact FormPlease contact us from 」

Payment Method

[Credit Card]

You can use VISA, MASTER, AMERICAN EXPRESS, and JCB.
There are no administrative fees for credit card payments.

   

[Convenience Store Payment]

Arrangements will be made after payment confirmation.
You can make payments at the following convenience stores. The handling fee for convenience store payments is uniform.380 yen (including tax)Please make your payment at one of the convenience stores you selected on the payment method input screen within the payment deadline.

[Bank Transfer]

Arrangements will be made after payment confirmation.
Please make the transfer to the designated account within the payment deadline.
Please bear the transfer fee.

*For those who have selected convenience store payment or bank transfer, we will send an email from KOMOJU containing the necessary payment number.
If you have email reception settings, please remove the filter for "@komoju.com" and set it to receive emails from no-reply@komoju.com.

【Paidy】

  • The invoice for the confirmed charges will be issued on the 1st of the following month, after closing at the end of the month, and we will notify you via email or SMS (short message) by the 5th.
  • Payment methods include convenience store payment (using convenience store terminals), bank transfer, and direct debit.
  • The payment deadline for convenience store payments and bank transfers is until the 27th of the following month. For direct debit, the withdrawal will occur on the 27th of the following month.
  • Depending on the payment method, a fee will be incurred for each monthly payment (billing). For convenience store payments, the maximum fee is 390 yen (including tax), and for bank transfers, the transfer fee will be borne by the customer. In the case of direct debit, no payment fee will be incurred.
Payment Method Convenience Store Direct Debit

(Automatic withdrawal from bank account)

 Bank Transfer
Payment Due Date Until the 27th of the following month 27th of the following month Until the 27th of the following month
Payment fee

* Occurs only once a month, regardless of the number of uses.

 Up to 390 yen (including tax) 0 yen Transfer fees vary by financial institution.

*In the case of a financial institution's holiday, the next business day

*Once you place an order with Paidy, your purchase is confirmed, and payment to Paidy is required. In principle, cancellations, returns, and exchanges are not possible.
* Additionally, similar to credit card payments, we will arrange the product on the same day as your order, and regardless of the payment date, we will ship it as soon as it is ready.

[Smartphone Payment]

PayPay, Merpay

You can use it.

About the selling price

The product prices displayed on each product page

Fees other than the product price

Consumption tax, shipping fees, other communication charges
The transfer fee for bank transfers, the convenience store payment fee for convenience store payments, the cash on delivery fee, and the payment processing fee will be borne by the customer.

About Shipping Fees

Domestic shipping within Japan:
660 yen (including tax)
* Hokkaido and Okinawa will be an additional 660 yen (tax included).
*Free shipping on purchases over 12,000 yen (including tax).

International shipping:
China, Singapore, Thailand: 2,200 yen
Hong Kong/Taiwan: 4,400 yen
Indonesia: 5,500 yen
Korea・Philippines: 6,600 yen
America, Canada, Australia: 8,800 yen

Delivery time of the product

The shipping time varies depending on the product.
Please check the notes on the product page before placing your order.

Please check the details below.

★Shipping within 10 to 15 business days
After confirming your order payment, we will procure the product from overseas manufacturers,
It takes about 10 to 15 business days from the start of arrangement to delivery.
Please be aware that due to the supplier's inventory status and the operation status of transportation, it may take longer than the estimated number of days.

  • * Saturdays, Sundays, and holidays are not included as business days.

★Products shipped within 1 to 3 business days
After confirming your payment for the order, we will proceed with the shipping process, and it will take approximately 5 to 10 business days for delivery.
Due to shipping from overseas warehouses, please be aware that it may take longer than the estimated number of days depending on the status of transportation services.

  • *If you purchase items with different shipping times at the same time, all items will be shipped together once they are all ready. If you wish to have them shipped separately, please place separate orders.
  • If you purchase items with a shipping time of 1 to 3 business days and items with a shipping time of 10 to 15 business days at the same time, the estimated shipping date will be 10 to 15 business days.
  • *Please note that we cannot accommodate partial deliveries or cancellations after your order has been placed.
  • *If the order includes domestic shipping products, they will be shipped separately.
  • * Saturdays, Sundays, and holidays are not included as business days.

★Domestic shipping product
We will ship from within the country. Shipping will be done within 1 to 3 business days.

  • *Please note that if you purchase this item together with international shipping products, they will be shipped separately.
  • * Saturdays, Sundays, and holidays are not included as business days.

Special Terms Regarding Returns

Please note that returns, exchanges, and cancellations are not accepted except in the case of product defects.
Each product page includes size information, so please check your own size before making a purchase.

Please note that we cannot issue a refund if any of the following conditions apply.
1. If you are unable to return the product
2. If you are unable to provide the necessary information for the transfer, such as the name of the financial institution for the refund, account number, and account holder's name,
3. If it has been more than 30 days since we contacted you regarding the receipt of your return

[Returns, exchanges, and cancellations are not possible]
・Products that have been over 8 days since arrival
・Used and washed products
- Requests for changes in color, size, or order quantity due to customer convenience
・Incorrect order of the order

In the case of returns due to our store's circumstances as described below, please contact us within [7 days of arrival].
Contact: contact@andor-online.com

[Conditions for Returns, Exchanges, and Cancellations]
・If the item delivered is different from your order
・In case there are any defects