Shipping policy
About Shipping Costs
Domestic shipping within Japan:
660 yen (including tax)
* Hokkaido and Okinawa will be an additional 660 yen (tax included).
*Free shipping on purchases over 12,000 yen (including tax).
International Shipping:
China, Singapore, Thailand: 2,200 yen
Hong Kong / Taiwan: 4,400 yen
Indonesia: 5,500 yen
Korea・Philippines: 6,600 yen
America, Canada, Australia: 8,800 yen
Delivery Time of Products
The shipping time varies depending on the product.
Please check the notes on the product page before placing your order.
Please check the details below.
★Shipping within 10 to 15 business days
After confirming your payment for the order, we will procure the product from overseas manufacturers,
It takes about 10 to 15 business days from the start of arrangement to delivery.
Please be aware that due to the supplier's inventory situation and the operation status of transportation, it may take longer than the estimated number of days.
- * Saturdays, Sundays, and holidays are not included as business days.
★Products shipped within 1 to 3 business days
After confirming your payment for the order, we will proceed with the shipping process, and it will take approximately 5 to 10 business days for delivery.
Due to shipping from overseas warehouses, please be aware that it may take longer than the estimated number of days depending on the status of transportation services.
- *If you purchase items with different shipping times at the same time, all items will be shipped together once they are all ready. If you wish to have them shipped separately, please place separate orders.
- If you purchase items with a shipping time of 1 to 3 business days and items with a shipping time of 10 to 15 business days at the same time, the estimated shipping date will be 10 to 15 business days.
- *Please note that we cannot accommodate partial deliveries or cancellations after your order has been placed.
- *If the order includes domestic shipping products, they will be shipped separately.
- * Saturdays, Sundays, and holidays are not included as business days.
★Domestic shipping product
We will ship from within the country. Shipping will be done within 1 to 3 business days.
- *Please note that if you purchase this item together with products for international shipping, they will be shipped separately.
- * Saturdays, Sundays, and holidays are not included as business days.
About Delivery Issues
If you are not at home when we come to deliver, a delivery notice will be left by the courier.
The storage period is 7 days, so please be sure to arrange for redelivery within this time frame.
In the following cases, the product will be returned to the warehouse.
・If you are unable to receive it within the deadline
・In case the address is unknown
・If the storage period has expired due to long-term absence
A redelivery fee will be charged for items returned to the warehouse.
We will arrange for the redelivery, so we apologize for the inconvenience, but please contact us via the inquiry form.
*Please note that the re-delivery fee will be borne by the customer.
Additionally, if three weeks pass after the item is returned to the warehouse, it will be automatically discarded according to the warehouse's storage regulations. In that case, we will not be able to issue a refund, so please be sure to receive the item.