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Please note the following when using our store.
Please be sure to check before making a purchase.

■About the Product

• Depending on your constitution, you may experience itching or rashes, so if you notice any abnormalities on your skin, please stop using it and consult a specialist.
• Please be aware that there may be discoloration in response to cosmetics, perfumes, detergents, hot springs, seawater, ultraviolet rays, and other factors.
• - Accessories are weak against impact, so please be careful not to apply strong force while using them.
• - Please remove accessories during heavy labor, intense sports, while sleeping, or when taking care of infants, as they may cause harm to your body.
• - Metal and dyed materials (such as resin and leather) may transfer color due to water, sweat, or friction. Please be careful when wearing them with light-colored clothing.
• Depending on the design, there may be instances where the fabric of the clothing or pet hair gets entangled, or unexpected harm may occur during putting on or taking off, so please handle with care.
• - Please do not wear accessories in high-temperature places such as saunas or extremely cold areas like ski resorts, as they may cause burns or frostbite.
• - Metal accessories may contain substances such as lead. Please be extremely careful when using and storing them, as there is a risk of children or infants accidentally swallowing them.
• - Due to product improvements, specifications may change slightly without prior notice.
• - The product photos have been processed to closely match the actual color, but depending on your monitor settings, room lighting, and the lighting conditions at the time of shooting, the actual product may differ in color and texture.

■About Size Notation
Due to individual differences in products, manufacturing methods, and materials, there may be discrepancies from the stated size. Thank you for your understanding.

■About Changing Payment Methods
Changes to the payment method after placing an order cannot be made.
Please be sure to check before making your purchase.

■About Returns, Exchanges, and Cancellations
Cancellations or changes to your order after confirmation are generally not accepted.
Please review your order details carefully before confirming your order.

[Cases where returns, exchanges, and cancellations are not possible]
・Products that have been over 9 days since arrival
・Used products
- Customer reasons such as size not fitting, different from the image, or order mistakes
*Regarding sizes, please check each product page for details and confirm your own size before making a purchase.

[Conditions for Returns, Exchanges, and Cancellations]
・If the item delivered is different from the one you ordered
・In case there are any defects

In the case of returns due to our store's circumstances,
We apologize for the inconvenience, but please contact us at the following within [8 days after arrival].
contact@andor-online.com

* Refunds will be processed through the payment service selected by the customer.
If you choose convenience store payment or bank transfer, we will refund you via bank transfer.
Please note that changes to the refund method cannot be accommodated.